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Dział: Dam pracę

FRAUD ANALYST with GERMAN or FRENCH

Data wstawienia: 2014-05-09 11:51
Data ważności: 2014-06-08
Województwo: Małopolskie

Exciting, challenging, rewarding…
… three words that sum up the working day at Serco

Step into the adventure and join Our Revenue Protection Team as:

FRAUD ANALYST with GERMAN or FRENCH

Ref. no.: FR/PL/052014
Place of work: Kraków

Main responsibilities:
• Working with the team to prevent fraud bookings
• Monitoring fraud screening application system
• Contact with banks and cardholders to conduct research to validate purchases
• Voiding and refunding transactions identified as fraud
• Conducting follow-up research on fraud charge backs
• Adherence to all company policies & procedures.
Candidate profile:
• Excellent communication skills and fluency in German or French
• Good command of the English language
• At least 12 months work experience in an international environment
• College degree
• Inquisitive nature and enjoy doing research and investigative type of work
• Possess strong decision making ability and self disciplined
• Professional and courteous phone manner
• Knowledge of MS Office and a familiarity with the Internet
• Willingness to work on shifts (considering weekends).
Benefits:
• Competitive salary (plus extra bonuses)
• Attractive benefits package
• Full-paid appropriate training
• Private medical care for you and for your family (including dental care after upgrading package)
• Employee Referral Award Program
• Great development opportunities in an international, fast - paced company
• A multicultural, great working environment
• Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems.

Ogłoszeniodawca

Firma: Serco Global Services