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Dział: Dam pracę

European Refunds Consultant

Data wstawienia: 2016-08-03 13:04
Data ważności: 2016-09-02
Województwo: Mazowieckie

Firma Look For Staff PRO, obecnie dla swojego Klienta, firmy działającej w sektorze usług business travel, poszukuje osoby na stanowisko:

European Refunds Consultant
Place: Warsaw

Overall Objective:

Provide effective control for the processing of all administration procedures relating to client refunds.

Key Tasks:

• Calculating all received refunds within an agree timescale,
• Processing all refunds through the GDS (Travelport),
• Liaising with Branches and Airlines to ensure that all refunds are completed in a timely manner,
• Meet agreed deadlines for the return of all statements and query sheets received from Finance,
• All targets are achieved or exceeded,
• All client payment and refund processes are followed within their specified timescales,
• Client/Cost Centre is kept informed of refund status,
• Enquiries are made to Airline by telephone, facsimile, letter or email to ensure refund process is within specified timescales.

Qualifications & Experience:

• Completed the relevant Travelport Fares Course (nice to have),
• In depth knowledge of fares with expertise in rules, regulations, routing and cancellation policies (nice to have),
• High school mathematics pass or work experience demonstrating competency in numeracy (nice to have),
• Knowledge and understanding of procedures for refunds,
• Excellent oral and written communication skills (any additional languages an advantage),
• Computer competence with word, excel and outlook programmes.

Zainteresowane osoby prosimy o przesłanie CV z podanym nr ref.: ERC/08/2016 na adres:

Ogłoszeniodawca

Firma: Look For Staff Pro